Responsible Gaming

To ensure your time at LocoWin is enjoyable and risk-free, we suggest the following guidelines to help you maintain a balanced and healthy approach to gaming:

• Treat gambling as entertainment, not income: Gambling is designed to be a recreational activity. See it as a form of entertainment spending, not a way to make money;
• Only bet what you can afford to lose: Set a budget in advance and stick to it to avoid financial harm;
• Set clear limits before you start playing: Decide how much money and time you’re willing to spend, and don’t exceed those limits;
• Take regular breaks: Pausing regularly helps you stay clear-headed and avoid impulsive decisions;
• Avoid gambling when emotionally affected: Playing while sad, stressed, or depressed can lead to poor decisions. If overwhelmed, seek support from friends, family, or professionals instead of gambling;
• Balance gambling with other activities: Spend time on hobbies, exercise, and socializing to maintain overall well-being;
• Don’t chase losses: Trying to recoup lost money often leads to even bigger losses. Respect your limits and walk away.

At LocoWin, we take your ability to play safely seriously and offer several tools to help you manage your gaming activity. In the Limits section of your account, you’ll find:

• Deposit Limits: Set a maximum amount you can deposit within a chosen time frame. Once reached, you won’t be able to deposit until the limit resets;
• Betting Limits: Control how much you can wager over a set period. Once the limit is reached, no further bets can be placed;
• Take a Break: Temporarily suspend access to your account to give yourself time to reflect and reset;
• Self-Exclusion: Block access to your account for at least six months if you feel you’ve lost control;
• Permanent Self-Exclusion: For severe gambling problems, you may request permanent account closure. This is recommended if addiction has become serious or if loved ones have expressed concern.

For more information on self-exclusion options, please visit the Kahnawáke Gaming Commission.

In addition to the tools and resources available at LocoWin, there are other methods to help you manage your gambling activity:

• Bank and e-wallet gambling blocks: Many banks and e-wallet providers now offer the option to block gambling transactions on your account. This can be a useful measure if you want greater control over your gambling-related spending. Check with your bank for details;
• Spending limits on bank transactions: Some banks allow you to set spending caps for individual transactions or even temporarily freeze your debit card if you feel you’re losing control. Options vary between banks, so ask your financial institution about the protections available to you;
• Online gambling blockers: Programs like Gamblock or Betblocker can block access to gambling websites on your devices. These can be helpful tools to help you avoid the temptation of online gambling.

Please note: LocoWin is not responsible for the quality or performance of any third-party software not provided directly by us.

Gambling by individuals under the age of 18 is strictly prohibited at LocoWin. Any attempt by a minor to open an account will be considered a violation of our General Terms. If it is discovered that a minor is using our platform, their winnings will be confiscated, and the account will be closed immediately.

To help protect minors, we recommend the following precautions:

• Do not share your login details: Keep your credentials secure and never disclose them to anyone;
• Avoid “remember password” features: Do not activate this option on shared devices or those accessible to minors;
• Do not share financial details with minors: Ensure that your bank or credit card information is kept safe from underage access;
• Use parental control tools: Consider installing parental control software, such as Net Nanny, to restrict minors’ access to the internet and gambling websites.

By following these recommendations and making use of the tools available, you can enjoy gambling in a safe and controlled way. If at any point you feel you need help, don’t hesitate to reach out — we are here to support you.